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Terms of service

Last updated: July 29, 2026

Effective Date: July 7, 2026

Last Updated: July 29, 2026

1. Agreement to Terms

By accessing or using CanopyCode, SheetCode, or ArborCode, the LandCode website (https://landcode.co), or any related services (collectively, the "Services"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Services. These Terms are a legally binding agreement between you and LandCode, LLC, a Wyoming limited liability company ("LandCode," "we," "us," or "our").

2. Description of Services

  • CanopyCode (tree protection plans): an AutoCAD/Civil 3D plugin (CRZ/SRP calculations, impact analysis, table/legend generation, CSV import, DWG-embedded data).
  • SheetCode (multi-sheet site plan layout): an AutoCAD/Civil 3D plugin.
  • ArborCode: a web and mobile platform for arborists to import tree-inventory data (CSV, XLSX, Shapefile, KMZ) or collect it in the field on a phone/tablet, then produce professional PDF reports, CAD-ready DWG/DXF drawings, printable plan sheets, and shareable client maps.

The Services are intended for professional and commercial use only by landscape architects, civil engineers, consulting arborists, and related professionals.

3. Eligibility

You must be at least 18, have legal capacity to contract, and use the Services for lawful business purposes.

4. License Grant and Restrictions

4.1 Desktop Software License (CanopyCode, SheetCode)

A limited, revocable, non-exclusive, non-transferable license to use CanopyCode and SheetCode for your internal business purposes. Your purchase grants a license to use the software, not ownership.

4.2 Per-Seat Licensing (Desktop)

Sold per seat: install on multiple computers you own/control, with one active session at a time per license. Concurrent use requires additional licenses.

4.3 ArborCode Subscription License (Cloud Service)

ArborCode is provided as a hosted subscription service, accessed via web browser and our mobile apps. Subject to these Terms and your active plan, LandCode grants you a limited, revocable, non-exclusive, non-transferable right to access and use ArborCode for the number of authorized users (seats) in your plan. Each user requires their own seat; credentials may not be shared between individuals.

4.4 Prohibited Uses

You may not:

  • Share, sublicense, sell, rent, lease, or transfer your license, subscription, or credentials
  • Reverse engineer or extract source code
  • Circumvent licensing, authentication, or security mechanisms
  • Remove or alter proprietary notices
  • Use the Services to develop or support competing products
  • Upload unlawful, infringing, or malicious content
  • Place excessive or automated load on, or scrape, the ArborCode service
  • Use the Services unlawfully

Violation may result in immediate termination.

5. Accounts and Credentials

Provide accurate information, safeguard your credentials, and notify us of unauthorized use. We may suspend or terminate access for misuse, fraud, or violation of these Terms.

6. Subscription, Pricing, and Payment

6.1 Pricing

  • CanopyCode Professional: $2,995 USD per seat per year, billed annually.
  • SheetCode: $99 USD per year, billed annually.
  • ArborCode: Free ($0), Basic ($495/seat/year), Pro ($1,495/seat/year), and Premium ($2,995/seat/year), plus a custom Organization tier. Paid ArborCode plans are sold per seat and may be billed annually or monthly. Tier features and current prices are shown at purchase.

6.2 Payment Processing

Payments are processed securely through Stripe; LandCode does not store complete card information. By submitting payment you agree to Stripe's applicable terms.

6.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing term (annual or monthly) unless canceled before renewal. We provide a renewal reminder before charging.

6.4 Price Changes

We may change subscription prices. For existing subscribers, a price change takes effect at your next renewal, and we will provide at least 30 days' advance notice so you may cancel before it applies.

6.5 Client Payments and Platform Fee (ArborCode)

When you accept client card payments through ArborCode's Stripe integration, ArborCode retains a platform fee of 0.5% of each card payment processed through the Service. This is in addition to Stripe's own processing fees, charged by Stripe under your Stripe account terms. The remainder is deposited directly into your connected Stripe account; ArborCode does not hold your funds.

7. Free Plan and Trials

ArborCode offers a Free plan ("start free, no credit card") that you may use on an ongoing basis, subject to usage limits described at sign-up. This is a free tier, not a time-limited trial. For the desktop plugins, LandCode may offer a 7-day free trial to select users at its discretion (one per user or organization).

8. Refund Policy

8.1 30-Day Money-Back Guarantee

We offer a one-time, 30-day money-back guarantee on initial purchases of CanopyCode standard licenses and of ArborCode paid self-serve plans (Basic, Pro, and Premium).

8.2 Enterprise / Organization Exclusion

Enterprise agreements ($25,000/year and above) and custom ArborCode Organization agreements are not eligible for the 30-day guarantee; those are evaluated pre-purchase and are firm for their term once executed.

8.3 Refund Limitations

Requests must be made within 30 days of purchase; no refunds or prorated refunds after 30 days; previously refunded customers are not eligible for additional refunds.

8.4 Refund Process and Access

Contact [email protected]; approved refunds are typically processed in 5 to 10 business days. Your content in ArborCode remains exportable through the refund window before access is removed. Upon refund, your license/subscription is revoked (uninstall desktop software; ArborCode access ends).

9. Your Content and Data (ArborCode)

9.1 Your ownership. You own the tree data, photos, projects, reports, files, and client information you create or upload in ArborCode ("Your Content"). LandCode claims no ownership of Your Content.

9.2 License to operate the Service. You grant LandCode a limited, worldwide license to host, store, copy, back up, process, transmit, and display Your Content solely to provide and maintain the Service for you and your authorized users. We do not sell Your Content, use it for advertising, or use it to train AI models. (If AI features are introduced, Your Content may be sent to an AI provider for inference only, under terms that do not train on it, with notice as described in the ArborCode Privacy Policy.)

9.3 Export and deletion. You may export Your Content at any time using the in-app export tools. On account closure or a deletion request, Your Content is deleted per the retention schedule in the ArborCode Privacy Policy, published at arborcode.app. To request account and data deletion, email [email protected].

9.4 Client/third-party data. If you upload information about your clients or third parties, you represent that you have the right to do so; you are the controller of that data and LandCode processes it on your behalf.

9.5 Backups. We maintain reasonable backups, but you are responsible for keeping your own copies of critical deliverables.

10. Service Availability (ArborCode)

ArborCode is provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation and may perform maintenance or modify features. We are not liable for unavailability, sync delays, or loss from service interruptions, subject to Section 15.

11. Updates and Support

Your active license/subscription includes updates and feature releases during the term. Support is provided via [email protected]; response times are not guaranteed.

12. Technical Requirements

  • CanopyCode / SheetCode: AutoCAD or Civil 3D 2021-2026; Windows (macOS not supported); internet for activation/validation; offline up to 7 days.
  • ArborCode: a current web browser, and/or the ArborCode mobile app (iOS/Android); an internet connection is required, with offline field collection and later sync where supported.

13. Mobile Applications and App Stores (ArborCode)

The ArborCode mobile apps are licensed, not sold, and are subject to the applicable app-store terms. The following apply to apps obtained through the Apple App Store (the "Licensed Application" terms Apple requires):

  • This agreement is between you and LandCode only, not Apple; LandCode (not Apple) is solely responsible for the app and its content.
  • Your license to the app is limited to use on Apple-branded products you own or control, as permitted by the App Store Usage Rules.
  • Maintenance and support for the app are LandCode's responsibility, not Apple's.
  • Warranty: to the extent of any applicable warranty, Apple's sole obligation is to refund the purchase price of the app (if any); all other claims are LandCode's responsibility.
  • Product and intellectual-property claims (including product-liability and third-party IP-infringement claims) are LandCode's responsibility, not Apple's, as provided in these Terms.
  • You represent that you are not located in an embargoed country or on a prohibited-party list, and you will comply with applicable third-party and export terms.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Intellectual Property

All software, documentation, trademarks, logos, and related materials are the exclusive property of LandCode, LLC. You retain ownership of all drawings, data, outputs, and Your Content you create using the Services; LandCode claims no ownership of your work product. Any feedback you provide may be used by LandCode without compensation or attribution.

15. Acceptable Use and Professional Responsibility

CanopyCode, SheetCode, and ArborCode are professional assistance tools only. You remain solely responsible for verifying all calculations and outputs, ensuring compliance with applicable laws and regulations, and the professional accuracy and suitability of deliverables. LandCode does not guarantee that software output (including CAD exports, reports, or appraisals) will meet jurisdiction-specific requirements.

16. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted, error-free, or virus-free operation.

17. Limitation of Liability

To the maximum extent permitted by law, LandCode shall not be liable for indirect, incidental, special, consequential, or punitive damages, and total liability shall not exceed the amount you paid in the twelve (12) months preceding the claim.

18. Indemnification

You agree to indemnify and hold harmless LandCode and its affiliates from claims arising out of your use of the Services, violation of these Terms, violation of third-party rights, or content/data processed using the Services.

19. Termination

You may cancel at any time (effective at the end of the current term). LandCode may suspend or terminate access immediately for violations, non-payment, fraud, or abuse. Upon termination: uninstall desktop software; for ArborCode, your access ends and Your Content is handled per the ArborCode Privacy Policy retention schedule (export beforehand using the in-app tools). Data embedded in your local project files remains yours.

20. Governing Law and Jurisdiction

Governed by the laws of the State of Wyoming, without regard to conflict-of-law principles; exclusive jurisdiction in the state or federal courts located in Wyoming.

21. General Provisions

  • Entire agreement: these Terms and the applicable Privacy Policy (the LandCode Privacy Policy for our website and desktop plugins; the ArborCode Privacy Policy at arborcode.app for the ArborCode app)
  • Severability: invalid provisions do not affect remaining terms
  • Waiver: failure to enforce is not a waiver
  • Assignment: you may not assign without consent; LandCode may assign freely
  • Notices: via email or website posting

22. Changes to These Terms

We may update these Terms periodically. Material changes will be communicated via email or website notice. Continued use constitutes acceptance.

23. Contact Information

LandCode, LLC, Wyoming, USA

  • Email: [email protected]
  • Website: https://landcode.co

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